As 5G connectivity becomes embedded in enterprise systems and processes, many of which are business-critical, the very nature of service assurance will change. Future service assurance systems will work on cloud-native platforms to provide the agility and scale required by operators and their customers. They will embed AI and machine learning to provide intelligent contextual analytics. And if they are to become service-centric rather than network-centric they will require an end-to-end view of all service-specific data.
Join this webinar to explore how telecoms operators are going about reimagining their approach to service assurance in the 5G era.
Operators will need to drive out complexity caused by the multiplicity of data sources coming both from the network and support systems. Hear the experts sharing insights on breaking down siloes and legacy processes, and the required cultural change.
- Dean Ramsey, Contributing Analyst, TM Forum
- Mark Newman, Chief Analyst, TM Forum
- Rohit Batra, Head of Product for Telecom, Media &Tech - ServiceNow