The expectations for an increase in B2C revenues fade and the burden is pinned squarely on operators’ burgeoning relationship with the enterprise market. Is 5G is expected to be a catalyst for this?
Communications service providers (CSPs) setting their sights on the enterprise opportunity need to ask themselves some important questions:
It isn’t at all clear that operators’ legacy systems can cope with billing consumers based on QoS, let alone the flexibility that will be required by enterprises, but what do you think? Can CSPs meet the demands of the enterprise market? Are they capable of being a true partner to enterprise customers? If not, what do you think needs to change?